SUPERIOR & KEY-LINK NEWSLETTER

What We Learned: Horizontal Fascia Mount on Stairs

lititz fascia

A homeowner with a small deck asked her contractor about the best way to maximize her space. The contractor had recently attended Key-Link’s plant tour, so he had learned about Key-Link’s fascia mounted system. He showed the homeowner how she could move her railings off the deck surface and get the most out of her small space. They also chose horizontal cable for maximum visibility and clear lines of sight.

 

Upon installation the contractor discovered an issue: a single post at the top of the stairs meant that the bottom cable running down the stairs was too far off the tread—the gap between the cable and stair tread was many more inches than would meet code.

 

Fortunately, this became a learning opportunity for all involved. Key-Link’s team jumped into action with a site visit. Product Engineer Ethan Hunt literally went back to the drawing board to figure out a solution. In the end, a double post at the transition from level to top step brought the lowest cable to an appropriate distance above the tread and brought everything into code compliance.

Virtual Training Coming Soon!

training

In a few weeks, Key-Link will be launching an exciting new training program featuring webinar-style education from our Business Development team. This training is designed for busy contractors or dealer or distributor staff to be able to join for a quick 30 minutes of learning before going back to work.

 

Education is extremely important when it comes to deck railing, from the ins-and-outs of each product to code requirements and more. If your team could benefit from Key-Link education, watch for the email announcing dates and registration.

Get Your Marketing Assets Here

marketing portal

Superior and Key-Link both have online portals to our marketing materials. Customers can access these portals any time and find and download company logos, photography, sell sheets, and more. If you are searching for marketing assets, please check these sites for everything you need! If you can’t find something, let your Superior or Key-Link rep know.

 

Superior’s Marketing Materials: https://sppcloudbox.com

 

Key-Link’s Marketing Materials: https://kfrcloudbox.com

Plant Tours Bring Opportunities

plant tours

Plant tours are an excellent personalized way to connect with your customers (and with us!), whether through distributors bringing dealers or dealers bringing contractors. Plant tours give teams a great overview of what happens at our plants, what we can provide in terms of marketing and support, and they help our customers really get to know us. The mutual learning that grows out of tours is the best part!

 

Tours are closed through January, but we will be gearing up again in the late winter and early spring, so please reach out to your Key-Link representative if you think a tour would help you bring in new business or increase sales or interest from an existing customer.

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